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Shipping and Handling
We offer 2 different methods All items are weight based shipping, We will upgrade you to the best shipping method when possible. ( WE TRY TO USE PRIORITY MAIL AS OFTEN AS POSSIBLE)
USPS / Post Office
Priority: can take 2 to 4 days to arrive. (Holiday can take an additional 2 days)
Parcel: 2 till 9 days to arrive. ( Holiday time can take twice as long)
UPS: Ground 2 till 4 days (UPS does not give estimates for Holiday time. Their ground can take up to 4 weeks.)
Insurance: When you check out, you can select to insure the items you just bought. If your items arrive broken and you have insurance, we will file a claim for you with the shipper you chose. No claims or refunds will be processed when no insurance was purchased. We recommend insurance on fragile items such as glass.
Excess Shipping: We will refund any overpayment of shipping in excess of $5.00. If we can save on shipping costs, you will see the refund on your credit card. For example: if you paid $20 for shipping and we were able to ship at $10, we will issue a $10 refund.
Return policy:
We are proud of our products here at Royal Sage Home and want you to be proud to have them in your home. If for any reason you are unhappy with your purchase, simply return it unused and in its original packaging within 7 Days, for a full refund ( LESS SHIPPING CHARGES). Please email to let us know that you are returning your items to: Rich@royalsagehome.com . Once we receive your items, we will issue your refund ( LESS SHIPPING CHARGES).
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